The 9 Best QA Automation Services for B2B SaaS Companies

QA.tech

July 10, 2024

Quality assurance is one of the most critical stages of launching a new product. After developing, designing, and coding software for several months, product teams need to make sure that the final version functions properly. They put their software through several rigorous tests, but this process is time-consuming.

If B2B SaaS companies rely on manual testing techniques alone, they’ll experience significant delays in the development lifecycle. That is where QA automation services come into play to mitigate these obstacles.

This article explores these nine best automation QA services for B2B SaaS companies. B2B software teams use these platforms for performing AI test automation. These tools include:

QA.Tech—best for customized test automation
Qualitest—lighting-speed test execution
Testlio: Best for global testing networks
QA Wolf: Best for automated end-to-end test coverage and unlimited parallel test runs
TestMatick — Best for quick, detailed error reports
Netdata: best for real-time monitoring and visualizations
Mobot: Best for having real robots replicate user interactions on a device
DeviQA: Outsource QA engineers and automation engineers to support your product development.
ScienceSoft: Comprehensive solutions and expertise in 30+ industries

What are QA Automation Services?

QA automation services are purpose-built tools and platforms that help automate repetitive software testing tasks. They run predetermined test scripts that simulate user interactions and responses, checking how software behaves based on the test scripts.

They’re often used for regression testing to ensure that code changes have not introduced bugs in old functionalities. They can also be used for performance testing, where they evaluate how well software scales in varying scenarios with load and stress.

QA automation services are a key part of modern workflows that help to produce software projects quickly. They help development teams augment Continuous Integration and Continuous Delivery (CI/CD) pipelines to automatically kick off a testing process after specific code changes are committed to a main branch.

This process provides instantaneous feedback to developers about the latest code commits and allows for faster, safer, and more reliable software releases. Developers can diagnose issues, triage them, and fix bugs with the detailed results and insights provided by QA services.

What are the Benefits of QA Automation Testing Services?

B2B SaaS companies can benefit from QA automation testing services in the following ways:

1. Increases efficiency

Test automation makes testing very fast.

Repetitive activities that once took hours for a human tester to perform can be done at the push of a button. The automation also quickens validation because an automated test runs much faster than a tester does (and, of course, it’s a lot more accurate).

By letting QA teams avoid routine time-consuming tasks, we free up testers’ time for doing things that can’t be automated, for example, complex exploratory testing that relies on the human mind and eyes.

2. Improves product quality

Automating tests means that they are run through a predefined script, ensuring that the test is always run consistently and to the same degree of completeness each time.

This removes a lot of the risk created when a human is in the loop and test results therefore change each time the tests are run. This allows defects to be caught early in the development lifecycle when they will be easier to fix.

3. Saves Cost

While the initial set-up of automation tools and the creation of automated test scripts add upfront costs, the long-term savings are significant. The reliance on labor is reduced, freeing up resources for more effective application.

Once created, automated tests can be rerun as many times as necessary at no additional cost, resulting in ongoing savings compared with each manual retest.

4. Broader Test Coverage

With automated testing, there are a lot more possible test cases that can be run in a lot more possible environments, configurations, data sets, and so on. That means you can cover aspects of the software, more than when it is managed with manual testing alone.

You can run complex, time-consuming, or tedious types of tests that would be impossible for humans to achieve.

5. Faster Time-to-Market

When automated testing is done as part of the continuous integration and continuous delivery (CI/CD) pipeline, testing can be done for changes as soon as they are made. Automated testing can immediately show developers what an update did and if it broke anything (known as ‘broken build’).

The cycle is shorter, meaning that the overall time it takes to develop each update can be shorter, which can enable more frequent releases.

Do the best QA automation services use artificial intelligence, and why?

Many of the best QA automation testing services use artificial intelligence (AI) to enhance their capabilities. B2B SaaS businesses are catching on to how much smoother and faster things can go when AI steps in to help.

Supporting this trend, research has shown that the automation testing market is expected to reach $166.91 billion by 2033.

But why is AI increasingly integrated into QA automation?

1. Smart Test Generation and Maintenance

AI in software testing can create test cases that are further derived from user stories, requirements, and code changes for automated execution. It can also update existing test cases over time as the application changes—test cases remain accurate and relevant without a substantial amount of manual intervention.

2. Predictive Analysis and Bug Detection

AI can find areas of code where bugs are more likely to be present in the future and identify issues that are still latent in the codebase. This might include testing that hasn’t run over certain files or passing tests that have caused failures to go undetected, based on patterns in the codebase and historical test results.

In this way, AI can uncover problems before they become an issue in the software.

3. Visual Testing and Validation

Various machine-learning-based visual testing tools can check the visual render of an application by comparing it, at resolution, with the expected output. Deviations become visible without any previous knowledge of what to look for.

Even though specific image elements would not be described in the mobile testing documentation since they are independent of the underlying application model or business logic, For example, layout issues, color mismatches, and other rendering glitches might go undetected in more traditional testing approaches but be caught through visual testing.

4. Self-Healing Test Scripts

Keeping various test scripts for automation updated turns out to be quite a challenge, as their frequent breakages are caused by evolving UIs and application logic. Self-healing is one of the ways to fight back by automatically adapting test scripts to changes, re-training, and reconfiguring the intelligence to handle each breaking script in the automated self-repair mode, thus easing the pressure of maintaining them.

5. Automated Debugging and Root Cause Analysis

Developers can use some of the top AI automation testing tools to identify and localize defects more accurately and to provide rich and accurate information about exactly why a test failed, which can dramatically reduce debugging time and the time to resolution.

The power of machine learning comes into play better yet with natural-language processing, where we’re using AI to improve how we interact with people.

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What Are the 9 Best Automation QA Services?

Here are some of the top 9 QA automation services to try:

1. QA.tech

QA.tech is an AI-driven autonomous testing platform that allows you to configure complex testing case scenarios without coding. This service stands out for its ability to customize your test cases with your actual user data.

Features

Highly customizable test automation framework
Real-time monitoring and reporting of test results
Integration with CI/CD pipelines

Pros

Simple interface and easy-to-use functionalities
Provides more realistic test environments by configuring tests with actual users.
Offers real-time feedback on discovered defects and bugs.

Cons

It may not handle heavy testing scenarios efficiently.
It may be limited by the performance of the browser itself.

Pricing

Basic: $99/month per team
Pro: $89/month per dev
Enterprise: Contact team.

2. Qualitest

Qualitest is the world’s second-largest pure-play QA and software testing company and the largest independent software testing company in the US. They have completed numerous test automation projects for several Fortune 500 companies and SMBs.

Features

Customizable automation frameworks
Continuous testing approach
AI-enabled automated regression suites

Pros

Offers contractual guarantees
Great service for a long-term partnership
Offers measurable testing deliverables

Cons

Higher cost compared to some other services
Some users may find the interface less intuitive.

Pricing

QualiTest pricing information is not publicly available. Contact the customer support team to learn more about pricing.

3. Testlio

Testlio is the best QA automation company to scale your testing coverage across 500k+ devices, 800+ payment methods, 150+ countries, and 100+ languages. Testlio offers fused software testing (a combination of manual and automatic processes), which provides the flexibility needed for different aspects of building a product.

Features

Lock-free framework
Versatile service model
Agnostic runtime environment

Pros

A wide range of testing environments and real-world conditions
Real-time feedback and collaboration enhance efficiency.
Strong support and an extensive testing network

Cons

Sometimes they open feature enhancements as bugs.
Coordination with a global network might introduce communication delays.
Automated testing is quite new for them, and as such, it may not be as efficient as more experienced automation QA services.

Pricing

Testlio’s pricing is not publicly available. You’ll have to contact the sales team and discuss your needs before you can get a quote.

4. QA Wolf

QA Wolf boasts the ability to “build automated end-to-end tests for 80% of your user flows in just 4 months, maintain them 24 hours a day, and provide unlimited parallel test runs on your infrastructure.”

Features

Unlimited parallel test runs
Zero flake guarantee
Triple-A test framework

Pros

Get started in seconds with no installation.
Run tests on Vercel/Netlify deployments or a schedule with one click.
Re-run and fix tests directly from the browser.

Cons

Complicated pricing structure
Delays in changing a coverage request from pending to fulfilled

Pricing

Hourly contractors
Infrastructure costs

Check out the pricing page for a more detailed breakdown.

5. TestMatick

TestMatick is an excellent service for verifying the functionality and usability of your software on different desktop browsers and mobile platforms. Offering a wide range of QA automation testing services, you’ll not need to look for another QA automation company.

Features

Expert analysis
Complete control
Extensive testing lab

Pros

Free testing for new customers
Excellent customer support
Tests are conducted on the same device as your customer.

Cons

Initial setup and configuration can be complex.
May require additional resources for maintaining and updating tests.

Pricing

Fixed Cost
Times and Materials
Dedicated Team

The costs of these plans vary depending on your needs, so contact the support team to find out more.

6. Netdata

Netdata is an open-source platform for monitoring and troubleshooting, providing high-resolution metrics, real-time visualizations, and detailed journal logs. This platform collects metrics per second and presents them in beautiful low-latency dashboards.

Features

Fully automated dashboards
Health engine
Auto-detection and collection of metrics

Pros

Excellent support for mobile applications and diverse platforms
Real-time, detailed performance monitoring
Interactive graphs for visualizing data

Cons

The steep learning curve for platform customization
Reporting and analytics features could be more robust.

Pricing

Business plan for $4.50 per node (billed annually)
Enterprise On-Premise for $3.52 per node/mo, starting at 214 node licenses.

7. Mobot

Mobot, short for Mobile Robot, is a versatile automation testing tool designed specifically for mobile applications. It can simulate user interactions such as clicking, dragging, and turning devices to interact with them just as an end user would.

Features

Cross-platform compatibility
Scriptless test automation
Real device testing
Parallel test execution

Pros

Capable of managing multi-device interactions, including messaging and push notifications.
Able to replicate physical device interactions such as swipes, clicks, and turns.
Allows the recording of test scenarios as videos for easy implementation.

Cons

Test setups may take 24-48 hours to complete, as manual intervention from their team is required.
Limited native integrations are available at present.

Pricing

Mobot Live starts at $249/mo.
Mobot Managed starts at $0.50 per credit.
Mobot Insights starts at $0.50 per credit.

8. DeviQA

DeviQA is a leading QA automation company offering quality assurance outsourcing and outstaffing cooperation models. In other words, they give you access to a pool of skilled QA and automation engineers for on-demand support.

Features

Flexible engagement models to suit different project needs
Comprehensive test automation frameworks and tools
Real-time communication and collaboration with dedicated QA teams

Pros

Outsourced QA and automation engineers and automation engineers are available to provide support.
Comprehensive testing solutions are offered.
Integrates with a wide range of project management and DevOps tools.

Cons

Insufficient documentation is available.
Reliance on external resources may lead to communication challenges or delays.

Pricing

DeviQA offers customized pricing quotes based on specific project requirements.

9. ScienceSoft

ScienceSoft brings over 30 years of experience across more than 30 industries. It provides QA automation services geared towards SaaS, web and mobile apps, and data warehouses (DWH).

Features

Extensive expertise in over 30 industries, including
Customized testing strategies for specific industry regulations and standards

Pros

Offers robust application testing solutions.
Well-suited for startups and small businesses
The support team is adaptable and responsive.

Cons

Insufficient feedback from the support team to the development team
Limited resources for large-scale projects or tight deadlines

Pricing

Pricing is customized based on the specific requirements of each project. ScienceSoft offers personalized pricing quotes tailored to client needs.

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Conclusion

Using the right automation QA service is crucial to the success of your SaaS products. When used properly, these services can make your QA workflows more efficient and help you launch high-quality software faster than your competitors.

An easy-to-use QA service, like QA.tech, gives you the simplicity of running tests without coding and with the best results. It also allows you to configure tests with your real business data.

Try QA.tech’s autonomous QA solution for your business.

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